DSO / CSO
Department Service Officer / Chapter Service Officer
DAV CLAIMS & BENEFITS ASSISTANCE IN VIRGINIA
The Department of Virginia provides many avenues for assistance to veterans and their families. This is facilitated by the Department Service Commission. We provide claims assistance through the Chapter Service Officer (CSO) and the Department Service Officer (DSO) program.
Over 160 volunteer Chapter Service Officers (CSOs) are located throughout Virginia at a local DAV Chapter. To locate a local chapter, click here
The Department of Virginia also provides full-time Department Service Officers (DSOs) located at the VA Medical Centers.
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DSO / CSO Training Information
DAV Service Officer Guide, click here
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Introduction to CMS PowerPoint (July 2025), click here
DSO/CSO CMS PowerPoint (July 2025), click here
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